Dave & Buster's staggering same-store sales decline and the scope of these layoffs reflect the toll coronavirus restrictions and closures have taken on the eatertainment category. As of Sept. 9, the chain had reopened 89 of its 137 stores — located in 40 states, Puerto Rico and Canada — with reduced hours and limited capacity. These reopened locations offer socially distant seating and game configurations and a reduced food menu.
“We did not foresee how significantly and for how long a time the pandemic and related government lockdown orders would impact our business. We also did not foresee that lockdown orders, initially issued for short durations in only a few cities, would spread throughout the country and be repeatedly extended,” Kathryn Rainey, Dave & Buster's senior director of human resources, told Colorado in a WARN letter.
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